Shipping policy

Briar & Burl Shipping Policy

At Briar & Burl, we are committed to providing an exceptional shopping experience for our customers in both the United States and Canada, including clear and straightforward shipping policies. We offer free shipping on all orders within the United States and Canada. At this time, we only ship within these two regions.

Delivery Times

Order Cutoff Time: 5:00 PM (EST). Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
Order Handling Time: 1 to 4 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
Transit Time: 6 to 12 business days (Monday to Friday).
Estimated Delivery Time: 7 to 16 business days.

(These delivery & transit times apply to both the USA & Canada)

Carrier Services

We partner with the following reliable carriers for deliveries within the United States and Canada:
UPS, FedEx, USPS, and DHL.

Shipping Costs

Free Shipping: All orders qualify for free shipping with no minimum order requirement.

Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s progress on our Order Tracking page.

Questions?

Visit our Frequently Asked Questions page or contact our customer service team.

Contact Information

Store Name: Briar & Burl
Address: 924 N Magnolia Ave, Orlando, FL 32803
Email: support@briarandburl.com
Phone: 321-444-7480
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST). We respond to all support emails within 24 hours (Mon–Fri). Weekend inquiries are answered on Monday.